Privacy Policy

At HutongExpress, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

1. Information We Collect

We collect the following types of information when you use our website or shipping services:

1.1 Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment providers)

1.2 Shipping Information

• Package details (weight, dimensions, and contents)
• Destination and sender details
• Tracking and delivery status

1.3 Technical Information

• IP address
• Browser type and device details
• Cookies and usage data to improve our website functionality

2. How We Use Your Information

We use your data to:

• Process and deliver shipments
• Provide customer support and service updates
• Improve website functionality and user experience
• Comply with legal and regulatory requirements
• Prevent fraud and enhance security

3. Data Protection and Security

We implement strict security measures to protect your personal data, including:

• Secure servers and encryption technologies
• Limited access to personal information by authorized personnel only
• Regular security assessments to prevent unauthorized access

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Logistics partners to facilitate shipping and delivery
• Payment processors to complete transactions securely
• Legal authorities if required by law or to protect against fraud

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

• Request access to your personal data
• Correct or update inaccurate information
• Request data deletion (subject to legal and operational requirements)
• Opt-out of marketing emails at any time

7. Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: privacy@hutongexpress.com
📞 Phone: +35797555034
🌍 Website: www.hutongexpress.com